Product Review Overview
Often policy, guidance and services are designed and changed without consideration and input from disabled people. Incorporating the needs of disabled people early prevents issues and exclusion. It saves organisations time, money and resources and increases diversity and inclusion.
We provide a comprehensive review service where an individual or group of disabled people will review your products, services, policies and processes and provide a written or verbal account on how they can be strengthened by disability best practice and insight. We unearth hidden areas of direct and indirect discrimination that may be not be obvious to drive inclusivity.
PRODUCT REVIEW Information
What can product reviews help with?
- To source feedback from disabled individuals on a particular process or policy, for example, job descriptions, sickness and annual leave policy, reasonable adjustment processes etc.
- To review user journeys, for example, end to end recruitment processes, physical access arrangements, website accessibility.
- To source feedback on your organisations products and services for disabled consumers to better target and capture the “Purple Pound”, the spending power of disabled households
- To source feedback on the external perception of your organisation and how better to engage and reach disabled applications and customers
What is included?
- A carefully selected individual or group of talented and insightful disabled participants to provide feedback on a specific product in relation to disability. The participants will be selected based on your requirements for the review, for example, if you want to review the accessibility of your website individuals with assisted technology will be selected.
- A complete written and verbal account on how your product/s can be strengthened by disability best practice and insight.
- Advice and support from Disability Connect and the potential to explore areas further with the product review participants.
Logistics
The product review can take place either in real time, where you will share the product with the individual/group of participants and collect feedback in real time, or the review will be completed and then feedback will be provided at a later date either written or verbal.
Product reviews typically take place online via Microsoft Teams and last up to one hour.
How to register?
Please contact info@disabilityconnect.org.uk for more information.
You will be asked to complete a registration form where a detailed proposal for the product review will be constructed for your consideration.